Your privacy matters to us. This policy explains our practices for handling your data and keeping your information secure.
Rabbitholebd Privacy Policy
This is the Privacy Policy of (“rabbitholebd.com”). Rabbitholebd provides an online platform (the “OTT Service”) that allows LIVE and VOD content to offer their Live Sports, program and VOD to the viewer via websites and applications (sites and apps, an “OTT Channel”). In order to access the OTT Channel, a user (“you”) must create an account with the applicable Procedure. By creating an account, you agree to provide certain personal information to the channel and “rabbitholebd.com”. When “rabbitholebd.com” collects, stores and processes that information, it does so solely on behalf of the applicable channel and at its direction to, among other things, allow “rabbitholebd.com” to provide you with the applicable platform.
Acceptance: By using our service, including any live and VOD content, you agree to the collection, use, and disclosure of your information as set forth in this Privacy Policy. We may modify this Privacy Policy from time to time. Your continued use of our services constitutes your agreement to any updated Privacy Policy on a prospective basis.
The information we collect may include a variety of personal data collected about our users so we can provide you with good user experience. Some of the information that is collected may be automatically for the different protocols that have been introduced over the years. The range of information that we may collect from our users may include:
We may, at our own discretion, monitor the user activity and communications that take place on our service, such as messaging or notes, in order to protect our users and monitor the workflow of our service. You do hereby confirm that you have no expectation of privacy with respect to any such communications or postings, and you expressly consent to such monitoring.
We use all of the information from and about you to handle, maintain, operate and provide to you the features of the app and website services. We may use this collected information to communicate with you, such as to send you pop up messages, email messages, opt-in text messages, and push notifications. We may also send emails and messages related to our services such as account verification, payment confirmation messages, account update message, other important messages that may become necessary such as heads up for system upgrade or downtime in future for some reason. Since these messages are related to our important updates and services and warnings it’s possible that you may not opt-out of these messages.
You can request access to your personal information, or correct or update any inaccurate personal information we hold about you. When you visit the “Profile & Information” portion of our website, you have the ability to access and see a broad range of information about your account, including your contact information, your payment information, and various related information about your account (such as the content you have subscribed, viewed and rated). You must be signed in to access the “Account”.
If you no longer want to continue, simply access the “Account” section of our website and uncheck those items to unsubscribe. Alternatively, click “unsubscribe”. Please note that you cannot unsubscribe from Service-related correspondence from us, such as messages relating to your account transactions. For other requests, or if you have a question regarding our privacy practices, please contact us at support@rabbitholebd.com. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable laws.
We use security measures to protect the loss, misuse, and unauthorized alteration of the information under our control. Please be advised, however, that we cannot guarantee that our security measures will prevent disruptions or unauthorized access from occurring. You are solely responsible for (a) maintaining the security of your account(s) and (b) all activity that occurs under your account(s). You must notify us immediately if you suspect any unauthorized access to or use of your account(s). If you forget your account login information, you may request that we send it to the email address associated with your account(s).
“rabbitholebd.com” may disclose information about you as follows:
We are committed to working with you to obtain a fair resolution of any complaint. We encourage you to begin by contacting our service desk. We endeavor to respond to requests promptly.
Rabbitholebd.com collects your location information through your device GPS. We collect and use location data in real time to restrict/allow access to specific content due to territory restrictions set by International Cricket Council (ICC), English Premier League (EPL), Bangladesh Premier League (BPL), Bangladesh Cricket Board (BCB) and other authorities. As a content distributor, Rabbitholebd.com is required to collect location information and allow users access inside allowed territories only, as set by the mentioned authorities. However, Rabbitholebd.com does not store any location information or your actual location; data is used in real time only.
We use cookies in a range of ways to improve your experience on our website, including data collected through cookies and cellphone usage, log files, device identifiers, location data, and clear gifs information to:
Rabbitholebd is dedicated to managing subscriptions, charges, and cancellations. Our payment partners are solely responsible for ensuring a secure financial transaction experience.
We reserve the right to amend, change, delete, and exchange any information from time to time. All changes will be notified through our Website ( https://www.rabbitholebd.com ). We encourage you to keep checking this Privacy Policy page from time to time. You will be deemed to be in acceptance of any new changes if you continue to use any or all of our services after updates are posted.
If you have any questions or concerns about this Privacy Policy, please contact us at: support@rabbitholebd.com
